Shipping Policy – Mommy First

Free Shipping on Orders Over $40

Shipping Policy

Last Updated: 2/24/2025

At Mommy First, we are committed to delivering your postpartum care products fast and reliably. We offer 3-day delivery on all orders to ensure you receive your essentials when you need them.


📦 Processing & Shipping Times

  • Order Processing Time: Orders are processed within 24 hours (Monday - Saturday).
  • Delivery Time: 3 days from the order date.
  • Order Cut-Off Time: Orders placed after 12 PM EST will be processed the next business day.

📌 Note: Orders placed on weekends or holidays will be processed on the next business day.


🌎 Where We Ship

✅ We currently ship within the United States only.
❌ We do not offer international shipping at this time.


💰 Shipping Rates

  • Flat Rate Shipping: $4.99 for orders under $40
  • Free Shipping: Available on all orders of $40 or more

📌 Shipping costs are calculated at checkout based on the order total.


🚚 Tracking Your Order

  • You will receive an email confirmation with a tracking number once your order ships.

📦 Lost or Delayed Shipments

  • If your order has not arrived within 3 days, please contact us.
  • If your package is lost or stolen, we will assist you in filing a claim with the carrier.

🔄 Returns & Exchanges

If you need to return an item, please visit our Return Policy page for full details.


📞 Contact Us

For shipping-related questions, feel free to reach out to us:
📧 Email: customercare@neomedusa.com
📍 Business Address: New City, New York

🌍 Our Global Presence

NeoMed USA (Head Office)

New City, New York-10956, USA
📧 corporate@neomedusa.com
📞 +1 (845) 300-9289

NeoMed India Pvt. Ltd.

603, Rupa Solitaire
Millennium Business Park
Navi Mumbai – 400701, Maharashtra
📧 contact@thebabyfirst.com
📞 +91 85477 49146

NeoMed EU SRL

Aleea SLT. ADRIAN CÂRSTEA, Nr. 13
Bl. 37, Sc. 2, Et. 8, Ap. 141
Sector 3, Bucharest, Romania
📧 business@themommyfirst.eu
📞 +40 749 970 261

Yallamomz – GCC & MENA Partner

Doha, Qatar
📧 swathi@yallatoys.com
🌍 www.yallamomz.com