Shipping Policy
Last Updated: 2/24/2025
At Mommy First, we are committed to delivering your postpartum care products fast and reliably. We offer 3-day delivery on all orders to ensure you receive your essentials when you need them.
📦 Processing & Shipping Times
- Order Processing Time: Orders are processed within 24 hours (Monday - Saturday).
- Delivery Time: 3 days from the order date.
- Order Cut-Off Time: Orders placed after 12 PM EST will be processed the next business day.
📌 Note: Orders placed on weekends or holidays will be processed on the next business day.
🌎 Where We Ship
✅ We currently ship within the United States only.
❌ We do not offer international shipping at this time.
💰 Shipping Rates
- Flat Rate Shipping: $4.99 for orders under $40
- Free Shipping: Available on all orders of $40 or more
📌 Shipping costs are calculated at checkout based on the order total.
🚚 Tracking Your Order
- You will receive an email confirmation with a tracking number once your order ships.
📦 Lost or Delayed Shipments
- If your order has not arrived within 3 days, please contact us.
- If your package is lost or stolen, we will assist you in filing a claim with the carrier.
🔄 Returns & Exchanges
If you need to return an item, please visit our Return Policy page for full details.
📞 Contact Us
For shipping-related questions, feel free to reach out to us:
📧 Email: customercare@neomedusa.com
📍 Business Address: New City, New York